Is it ever really a safe space?

I was in a conversation recently that completely changed my mind about the idea that, as coaches and facilitators, we create ‘safe spaces’ for people to explore ideas and do things differently. “A safe space is a place or environment in which a person or category of people can feel confident that they will not be exposed to discrimination, criticism, […]

‘How Might We’ Statements: A Key to Effective Problem-Solving

I quite like design thinking. I like that it puts the customer so centrally in the design process. I like the really clear structure that you work through: empathize, define, ideate, prototype, test. I like that the focus on prototyping helps people escape having to create ‘perfect’ solutions. And what I really like is stealing some of the many brilliant […]

Creating a space for people to think

The Good Ideas Agency focuses on enhancing teamwork and creative problem-solving through effective workshop strategies. Inspired by Nancy Kline’s ‘thinking environments,’ five key practices are emphasized: starting positively, allowing uninterrupted speaking, avoiding interruptions, exploring assumptions, and concluding with appreciation. These simple techniques significantly improve collaboration and engagement among participants.